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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Designated individual may include: | legal practice manager legal practitioner supervisor. |
Legal matter may include: | agreement contract disputing a claim initiating litigation mediated dispute protecting rights settling a dispute trademark. |
Client may include: | business government entity individual insurance company legal aid not-for-profit organisation third party. |
Organisation's policies and procedures may relate to: | accessing files conflict of interest check contingency management fee structure individual procedures adopted by instructing legal practitioner information sources information specific to the organisation initiating and updating files interviewing clients office procedural manual protocol for accommodating specific client needs, e.g. case manager, social worker or parole officer protocol for contacting clients, e.g. translator or interpreter providing quotes recording information security, confidentiality and privacy procedures telephone protocol terms of engagement time-recording procedures verifying and authorising information. |
Fee structure may include: | fee by hour fixed quote scale of costs special rates tender. |
Terms of engagement may include: | fee contingent on success of case pro bono work referral arrangement union agreement. |
Client expectations may include: | bill narrative billing frequency charge out rate estimate of total legal costs information about avenues for querying invoice details name and address of recognised professional association (RPA) that regulates the organisation or practitioner other requirements as described by relevant state, territory and/or local legislation, rules, regulations and codes of practice reporting frequency. |
Initial file documentation may involve: | assigning file or matter number to client ensuring file or matter number is attached to all relevant documentation recording relevant client matter details. |
Conflict of interest check may include: | accounting package databases past working history of supervisor searching files. |
Conflict of interest may include: | representing other party representing relative vested interest in outcome. |
Resources may include: | access to: experts office materials services staff time venues for liaison and meetings. |
Other persons with whom liaison may occur may include: | experts government departments and agencies opposing parties. |
Experts may include: | historian medical practitioner parole officer psychiatrist psychologist social scientist social worker. |
Activities, actions and outcomes may include: | consulting experts exchange of information failure to return call process of discovery verbal communication with external parties. |
Issues or problems may include: | difficulties with accessing required information ensuring that support staff are adhering to security, confidentiality, privacy and timeline requirements technical difficulties. |
Relevant documentation may include: | agreements bank statements briefs contracts information for client internal correspondence leases letters memorandums of law mortgages opinion letters organisation's templates other financial documentation pleadings precedents statements transcripts from supervisor's notes transfer of shares wills other relevant documentation required under commonwealth, state or territory and local legislation, rules, regulations and codes of practice. |
Relevant documentation to be forwarded to client may include: | certificates experts' reports letters. |
Disbursements may include: | billable hours cost of duty stamps court costs filing fees hiring experts hiring services photocopying postage. |